Terms of Service
Welcome to CTI Springfield Home. By accessing our website and making purchases, you agree to these Terms of Service. Please read them carefully.
Use of Our Website
- You must be at least 18 years old to make purchases.
- You agree to provide accurate and complete information when placing orders.
- You may not use our website for any illegal or unauthorized purpose.
- You are responsible for maintaining the confidentiality of your account information.
Products and Pricing
- All products are subject to availability.
- Prices are listed in US Dollars (USD) and are subject to change without notice.
- We reserve the right to limit quantities or refuse orders.
- Product images are for illustration purposes. Actual products may vary slightly in finish or dimensions.
- We make every effort to display accurate product specifications, but errors may occur. We reserve the right to correct errors and update information at any time.
Orders
- Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
- Order confirmation does not guarantee product availability. If an item is unavailable, we will notify you and offer a refund or alternative.
- You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
Payment
- We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.
- Payment must be received in full before orders are processed.
- All payments are processed through secure, PCI-compliant payment gateways.
Shipping and Delivery
Please refer to our Shipping Policy for detailed information about shipping methods, timeframes, and restrictions.
Returns and Refunds
Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of CTI Springfield Home and may not be reproduced without written permission.
Limitation of Liability
CTI Springfield Home shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the purchase price of the product in question.
Product Use and Safety
- Monitor arms, stands, and mounts must be installed according to the included instructions.
- Verify weight capacity and VESA compatibility before installation.
- Ensure desk thickness and surface compatibility with clamp mounts.
- We are not responsible for damage to equipment or injury resulting from improper installation or exceeding weight limits.
Warranty Disclaimer
Products are warranted against manufacturing defects. This warranty does not cover damage from improper installation, misuse, modification, or normal wear and tear.
Indemnification
You agree to indemnify and hold CTI Springfield Home harmless from any claims, damages, or expenses arising from your use of our products or website.
Governing Law
These terms shall be governed by the laws of the State of MO, United States. Any disputes shall be resolved in the courts of Springfield, MO.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the new terms.
Contact Information
Last updated: July 2025
Business Hours
Our support team is available during the following hours (Central Time, Springfield, MO):
| Monday – Friday | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
| Sunday | Closed |
Email inquiries received outside business hours will be answered on the next business day.